How To

Do you have questions about using your Balloon Time Helium Tank? Check out these tips and the following troubleshooting information for using your Balloon Time products.

FAQs

Below you’ll find answers to the questions we get asked the most about our Balloon Time products. If you can’t find the answer you’re looking for, our Chat Bot will do its best to further assist you in your search, or you can reach out to us through our Live Chat or Contact Form.

A: There are a number of factors that can affect the float time of a balloon, which include using balloons other than those supplied with your Balloon Time kit, the type of balloon you are using (e.g., latex, aluminized plastic, or foil/mylar,) under/over inflating the balloon, as well as external factors such as temperature and altitude can affect how long a balloon will float. Visit our How To page for more information and charts about filling balloons and float time.

A: The Balloon Time tank has approximately 15 percent more capacity than what is needed to fill the supplied number of balloons at the designated size when filled per instructions. However, if you choose to use balloons other than those supplied, or create larger filled balloons, you may not be able to fill all of the supplied balloons. To prevent waste and leakage while filling, please ensure that you have a good seal between the easy-fill nozzle and the balloon neck. See our balloon capacity charts additional help.

A The Balloon Time tank has approximately 15 percent more capacity than what is needed to fill the supplied number of balloons at the designated size when filled per instructions. However, if you choose to use balloons other than those supplied, or create larger filled balloons, you may not be able to fill all of the supplied balloons. See the balloon capacity charts for the Standard size tank and the Jumbo size tank for additional information.

A: Our tanks are designed to be portable and used for celebrating the little moments of every day. You do not need to use the entire tank per event. As long as the green tank valve is closed tightly between uses, the helium should remain preserved for up to one year from initial use.

A: Our tanks are designed to be completely recyclable. Please refer to our Recycling instructions. Once the tank is empty, it may be placed for collection with your weekly trash or recycling pickup. If you have additional questions, please reach out to us using Chat or our Contact Form.